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Questions about an order, a product or your subscription? Pick the fastest route below, or send us a message and we will reply by email.

Send us a message

Tell us a little about what you need and we will get back to you by email.

Email
care@fatono.com
Response time
Usually within one business day
Fatono Wellness (legal entity to be confirmed)
Registered address to be confirmed

Is shipping really free?
Yes. Every order ships free with tracking — one-time orders, bundles and every subscription delivery, with no minimum spend.
How does Subscribe & save work?
Choose a delivery rhythm of every 30, 60 or 90 days and save 15% on every delivery. Bundle and subscription savings do not combine — we always apply the larger one.
Are your products a replacement for medication?
No. Our supplements are designed to support healthy habits, not to diagnose, treat, cure or prevent any disease. Please speak with your healthcare provider before starting any supplement.
What if it is not right for me?
Contact us within 60 days of delivery and we will refund you — opened products included. Full details are in our Refund Policy.